Woodman's Mobile App FAQ

Woodman's shopping is made easy with the Woodman's mobile app!  Need a little help getting started?  Below are a few of our frequently asked questions.

Is my device supported?

Most Apple iPhones, iPads and iPod touch devices with iOS 9.1 or later or Android devices with Android 4.1 or later will support the Woodman's app.

How do I sign in?

When opening the app for the first time, users are promoted to create an account or sign in with an existing account.  If you already have an account on ShopWoodmans.com, you can enter that login information and do not need to create a separate account.  If you need to create an account, follow the step by step instructions within the app.  Although you do not need to create an account, features such as digital coupons and online ordering are not available to app users who do not create an account.

What if I forgot my password?

On the sign in page, tap the "Forgot Password?" link, and enter the email address you used to create an account.  Users can also reset their password by using ShopWoodmans.com.

Can I change my store?

Yes, users can change their store by taping the menu button in the upper left corner of the app.  This will open a menu to select which store you are shopping at and change between online ordering and in-store shopping modes.

Is there a difference between in-store and online shopping modes?

Yes, the app and it's functionality are adjusted slightly between in-store and online shopping modes.  For example, you cannot clip and redeem digital coupons in the online shopping mode.  How items are added to a cart and/or shopping list also changes between the two modes.

How do I clip digital coupons?

Digital coupons may be clipped in two ways.  Users may either scroll through the digital coupon feed in the Woodman's app and simply tap the "clip" button or users can scan an item's barcode to see if it has a digital coupon offer.

I've clipped digital coupons, how do I redeem them?

Digital coupons can be redeemed by presenting your Shopper ID to a cashier prior to order completion.  Digital coupons can only be redeemed in-store and are not available for savings on online shopping.

I clipped a digital coupon but didn't purchase the product, what happens?

If you clip a coupon, but did not end up purchasing the item the coupon will remain in your digital wallet until you purchase a qualifying item or the expiration date of the coupon; whichever occurs first.

Can I view past purchases?

Past purchases made online using the app or ShopWoodmans.com will appear within approximately 24 hours.  Information on purchases made in-store, using your Shopper ID, are currently not available.

How do I create shopping lists?

Shopping lists can be created by selecting the Shopping Lists icon on the home screen of the Woodman's app.  Then tap the green "+" icon in the lower righthand corner, give the list a name and you'll be all set to add items.

Can I add items from a shopping list into my cart for an online order?

Yes, when in online shopping mode, tap the shopping list with the items you wish to add to your cart.  When the list fully loads, a green button will appear across the bottom of the list allowing you to move the items from the list into your shopping cart.